email marketing faqs
these are just a few of the things we get asked quite regularly so if what you're looking for is not listed or if there
is anything specific you'd like to know then please click here to contact us.
i've not heard of neteffekt before, who are you?
we've had our heads down working hard, take a look out our
about us page to find out what we're all about.
what's a 'white label' solution?
what's different about the solution you provide?
we can provide you with everything you need to start offering a highly professional and proven system quickly and cost effectively.
we won't even charge you a set-up fee. all we ask is that if you're happy with what you see and how it performs, you make a minimum commitment for 12 months at a mutually agreed service cost. that's it. you won't be hit by any hidden charges afterwards.we won't even charge you a set-up fee. all we ask is that if you're happy with what you see and how it performs, you make a minimum commitment for 12 months at a mutually agreed service cost. that's it. you won't be hit by any hidden charges afterwards.
can you give us a branded version where neteffekt doesn't appear anywhere?
we can do exactly that!
how much does it cost?
our costs are based on how many emails you're likely to send. we don't cap your volume and we don't charge for over usage - we simply work with you to review your activity quarterly and set the costs moving forward. we also don't charge per client so you can set-up as many clients as you like and you can use your delivery volume as you wish.
is there a set-up charge for white-label email marketing?
no - providing you commit to us for at least 12 months
what is the minimum commitment term?
12 months
how many emails can my clients send?
we set your costs based on how much sending volume you think you'll need. we don't charge for over-usage we simply review quartlery and agree on increased volumes for the next period
how many clients can I set-up?
as many as you like, we don't charge per client.
who supports my clients and answers their questions?
you retain the relationship with your client and we're there to help you resolve issues and provide information. we can rebrand all of our help guides and documentation as well to make it easier for you and your clients to use and understand the solution
will I need training or is there a help system?
it's unlikely you'll need training as the system is so easy to use. there a loads of help guides to get you started and we're there to help if you need us.
can you provide training if I need it?
yes, and we can provide online sessions where we can walk you through the solution (webinar type thing)
can we use our own designer to create e-flyers?
if you have design resource or you use another company then you can continue to do so. if you don't then we can design e-flyers for you or you can provide a stock library of templates for your clients to choose from and edit.
can email addresses be imported from spreadsheets?
you can create lists and import your data from spreadsheets quickly and easily. we don't dictate they have to be in our format either meaning you can specify which information you want to import e.g. first name, last name, email address etc.
can the solution be integrated into websites?
yes, we have a fully documented developer interface that makes data capture and event triggered messaging easy.
what other features are available?
we're always releasing new features but for an idea what's currently available
click here
